About Us

CopySmart is Sydney’s premier printer and photocopier solutions, provider. We specialise in leasing, selling, and repairing Xerox products.

The history of Copy Smart began when a friend who was a minister at an Anglican church asked me if I could help him source a cheap second hand photocopier. Knowing that I had worked with Fuji Xerox as a contractor for 5 years as a National Operations Manager, he could trust me to get the best possible deal on a copier for him. Well, I had left work with Fuji Xerox a few years earlier but I said that I would try to source one for him.

Unfortunately that took longer than he was able to wait, and he ended up purchasing an expensive second hand “analogue” Richo copier with very “high copy count” and a “long term contract” with a “high click charge” rate.

I hate it when people get ripped off. If someone tried to sell you a car, you would know what a reasonable make and price would be on that car, but when purchasing a second hand photocopier most people do not have the faintest idea. So either they overestimate the cost of a copier or they underestimate the cost of one.

I sell Xerox copiers not because I worked with them, but because I know the history of the photocopier industry. For those who do not know, Xerox was the first to invent the photocopier. So they have been in the game for much longer than any other copier company. Like BMW and Mercedes Benz in the motor vehicle industry, Xerox has been leading the world in photocopier manufacturing and technology a lot longer than all the other Johnny come lately photocopier manufacturer’s.

What people also fail to understand is the difference between “re manufactured” photocopiers and “used photocopiers”. Re manufactured photocopiers need to be over hauled because they have met their life expectancy and need to be re “conditioned”, as opposed to used photocopiers which have not done their life cycle and only need to be resold. To put it a little more clearly, it’s like a motor vehicle that has only done 30,000 Kilometres. You don’t need to recondition a car with such low kilometres; you would give it a check and clean. The Xerox Digital Photocopiers that I sell have not done their life cycle and thus are not in need of re-manufacturing. Most second hand Xerox Photocopiers that I sell only need to be refurbished. They have only done between 5% – 50% of their life cycle.

If you have any further questions that I might not have answered please call me on 1300 267 976 (1300 COPYSMART)

Your Insurance Queries:

The cost of printer repair can vary greatly depending on several factors, including the type of printer, the issue you are facing, and the repair service you choose. Sydney printer repairs often cost $50 to $200. Be sure to contact us and obtain an accurate quote if you want to find the best deal on printer repair.

The cost difference between repairing and replacing a photocopier relies on how badly the device is damaged and how old it is. Repairing a minor problem is typically less expensive than purchasing a new photocopier. It might be more cost-effective in the long term to replace an outdated equipment with a more modern, efficient model, though, if it needs regular maintenance.

Yes, photocopier repair services can provide replacement parts for photocopiers that require repairs. Usually, they can order particular replacement components as needed and have access to a variety of replacement parts. To prevent any further damage or problems, it’s crucial to make sure the new parts are compatible with the photocopier and according to the manufacturer’s specifications.

Paper jams, misfeeds, toner streaks or smears, ghosting or shadowing, error messages, broken sensors, and hardware malfunctions are common problems that may necessitate photocopier repair. These problems can be avoided with routine upkeep and cleaning, but if they do arise, it’s crucial to call a professional from copysmart for prompt and efficient repair.

The duration of a photocopier repair varies depending on the severity of the issue and the availability of parts. Major issues may require several days to resolve whereas minor ones can often be resolved in a few hours. The specialist can estimate the repair time after analysing the issue.

The first thing to do if your photocopier is not printing or copying properly is to see whether there are any error warnings displayed on the display panel. You can also attempt toner or glass cleaning, paper tray inspection, and machine restarting. If none of these suggestions work, you might need to get in touch with Copy Smart for more help.